Privacy Policy: The Perfect Knot

Last Updated: 10 September 2025 

We, at The Perfect Knot (“we”, “us”, “our”) take your privacy seriously. We are committed to safeguarding your personal information and ensuring that your personal data is collected, used, and stored in accordance with the applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services or interact with us in any manner. By using our website or our services, you agree to this Privacy Policy and its terms. 

Information We Collect
We may collect personal information that you provide to us when you fill out our website contact form, express your interest in our services, contact us directly or use our services. This information may include your name, email address, phone number, and wedding date. 

We may also collect information about your wedding, such as the location and guest count and guest list. 

When you visit our website, we may further collect certain technical/usage data automatically such as your device’s Internet Protocol address (i.e. IP address), browser type, browser version, device type and operating system, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

How We Use Your Information
We use the information we collect to: 

• • Provide and manage our services 
  • Respond to your inquiries and provide customer support 
  • Process payments for our services, issue invoices, maintain financial and accounting records, and comply with applicable tax and legal obligations 
  • Send you marketing and promotional materials (you can opt-out anytime) 
  • For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our marketing campaigns and to evaluate and improve our Services, marketing and your experience 

Sharing your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in providing our services, such as venue partners, vendors, artists, photographers, and videographers. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.

Disclosure of Your Personal Data

1. Business Transactions. If we are involved in a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
2. Law Enforcement. Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court, regulatory authority, or government agency).
3. Other Legal Requirements. We may disclose your personal data in good faith where such disclosure is necessary to:
   • Comply with a legal obligation
   • Protect and defend the rights, property, or safety of the Company
   • Prevent or investigate possible wrongdoing in connection with our services
   • Protect the safety of users of our services or the public
   • Protect against legal liability

Cookies.
Our website uses cookies to improve our website and enhance your experience. For details on the types of cookies we use, purposes, and how to manage them, please see our Cookie Policy.

Third Party Disclosure.
We use third-party services such as Meta Pixel and Google Tag Manager (GTM) to better understand user behavior, optimize our marketing efforts, and improve website performance. These services may collect anonymized data about your interactions with our website. Please see our Cookie Policy for more details, including how you can manage your preferences.

Event Photos & Details.
As part of our services, we may collect and display photographs, videos, and other event details that are featured on our social media platforms and/or our ‘Real Weddings’ webpage. These materials are published in good faith, on the understanding that consent was provided by the clients at the time of service.

If you recognize yourself or any event details and prefer that the content not be displayed, please contact us through the Contact Us details provided in this Privacy Policy. We will review your request and remove the content accordingly.

Data Retention
We retain your personal data and information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

Legal Basis for Processing
We process your personal data based on your consent, our contractual obligations, and our legitimate interests in providing wedding planning services.

Your Rights
Depending on your applicable law, you may have certain rights regarding your personal data as follows:

• • You can request access to your personal information and ask us to update or correct any inaccuracies
  • You may request deletion of your personal data, subject to legal or contractual obligations
  • Where applicable, you can object to or request restriction of the processing of your personal data
  • You can opt-out of receiving marketing communications from us
  • You may withdraw your consent at any time where processing is based on consent
  • You also have the right to nominate another person to exercise your rights in the event of your death or incapacity

To exercise any of these rights, please contact our Grievance Officer, whose details are provided under the ‘Contact Us’ section of this Privacy Policy.

Security.
We adopt reasonable administrative, physical, and technical safeguards to protect personal data and information in our possession. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of personal data.

The security of your personal data is very important to us, but please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

In the event of a personal data breach that becomes known to us, we will take appropriate measures to contain the breach and notify affected individuals and regulatory authorities as required by applicable law.

Warranty and Representation.
You represent and warrant that the information provided by you and regulated by this Privacy Policy is true, correct and accurate and that you shall indemnify us against any claim or action accruing on us, as a result of any inaccuracy in the information provided.

Children’s Privacy.
Our services are not directed to anyone under the age of 18, and we do not knowingly collect personally identifiable information from children under 18 years. If you are a parent or guardian and become aware that your child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers. Where consent is required by law, we may seek parental or guardian consent before collecting or using such information.

In certain cases, we may receive limited information about children (for example, through guest lists shared by clients) strictly for the purpose of providing our wedding planning services. We do not use such information for any other purpose and rely on our clients to ensure that they have the right to share such information with us.

Links to other Websites.
Our website may contain links to external websites or platforms that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Governing Law & Jurisdiction.
This Privacy Policy is governed by and operated in accordance with the laws of India, including applicable data protection and privacy laws. To the extent possible under the applicable laws, any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Goa, India.

Nothing in this clause shall, however, limit the rights of users under applicable mandatory laws of their jurisdiction, including GDPR, CCPA, or other local data protection laws.

Changes to this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. We will post the updated Privacy Policy on our website, notify you of any material changes via email and/or a prominent notice on our website, and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website or services after the posting of the updated Privacy Policy constitutes your acceptance of the changes.

In accordance with the applicable data protection laws, the name and contact details of our Grievance Officer are provided below:

Name: Sahil Datye

Email: sahil@theperfectknot.in